An agent that offers local technical support to support an installed press or offline finishing machine long after the sale is an important advantage for a printer.
With operations from three offices in India (Delhi, Chennai and Mumbai), FIG has a team of eight well-trained service engineers and five sales executives for thorough coverage of their regions. FIG also provides additional support with nine back-office staff from accounting, marketing, sales administration and customer support.
An Evolving Market
From personally working with Gourav and members of the FIG team, and spending time together during my travels to India, it is truly an honor to congratulate this stellar company on all they have achieved over the last 18 years!
I know they will enjoy many more years of success ahead.
About the Author
As a 20 plus year veteran of Rotoflex, Manohar Dhugga is recognized globally as a top expert on finishing machine design and technical operation. As VP of Operations, Manohar has led numerous technology advancements for the Rotoflex portfolio of off-line finishing machines including the proprietary URC 2.0 control system with advanced capabilities, the exclusive Report Management System (RMS) that collects real-time production data from multiple finishing machines to a single interface, implementation of biometric recognition, and 100% servo-driven designs for precise tension control and flexibility.
Connect with Manohar on LinkedIn.